White-Label Capabilities: StrataMail Partner Brand Program
Your brand. Our infrastructure.
StrataMail Partner Brand is the white-label tier of our partner program. Available at Tier 2 and above ($1,000/month and up), Brand Partnership lets MSPs, hosting providers, and IT consultants offer enterprise-grade email, continuity, spam filtering, and hosting services under their own brand — without managing the underlying infrastructure.
This page details exactly what gets rebranded, how it works, and the customer-facing scope.
How Brand Partnership Works
Your brand — completely
Your logo, your company name, and your color scheme are applied to the admin portals and end-user interfaces your customers see. "Infinity Data Center," "Webservio," and "StrataMail" stay behind your brand identity.
Your pricing — completely
You set what you charge your customers. Our wholesale rates are your cost basis. Your margin is the difference. There are no suggested retail prices and no pricing floors — your business, your rates.
Our infrastructure — completely
You do not manage servers, install software, configure mail systems, or handle hardware. We provision, maintain, and support the underlying infrastructure. You focus on your customer relationships.
Our support — behind yours
We provide technical support to brand partners, not directly to your end customers. You handle first-line support; we are your escalation path. Dedicated partner support channel included.
What Each Service Lets You Brand
Different StrataMail products have different white-label surfaces. This table shows exactly what gets rebranded for each service line.
| Service | What Partners Offer | Learn More |
|---|---|---|
| StrataMail Email Continuity | Full email continuity — shadow mailbox, branded Roundcube webmail, automatic recovery. White-labeled admin portal and end-user webmail. | Details → |
| StrataMail Backup MX | Queue-and-redeliver backup MX. Mail never bounces during outage events. White-labeled admin portal. | Details → |
| StrataMail Filter (SpamWeeder) | Spam and malware filtering with branded quarantine portal. Fully brandable per-domain product. | Details → |
| StrataMail Filter (VIPRE, Proofpoint) | Vendor-fronted filtering products. Resellable but limited rebranding (vendor portals remain vendor-branded). | Filter overview → |
| StrataMail Hosting | Shared, VPS, and dedicated email hosting. White-labeled for hosting providers and MSPs (VPS and Dedicated tiers). | Details → |
| Colocation & Infrastructure | Rack space, connectivity, and managed infrastructure in Knoxville, TN. Co-branded or fully partner-branded at Tier 3. | Details → |
Brandable Surfaces in Detail
Customers see your brand — not ours. Across every applicable service line, the reseller-facing admin portal and the customer-facing end-user portal carry your logo, colors, and company name.
Admin Control Panel
- Your logo in the navigation header
- Your primary brand color in UI elements
- Your company name in page titles
- Your support URL in the portal footer
End-User Webmail
- Your logo at login and throughout Roundcube
- Your brand colors applied to navigation
- Your product name (e.g. "Acme Mail Continuity")
Quarantine Portal
- Your logo and brand colors
- Your domain for quarantine URLs
- Your support contact for end-user help
Alert Emails
- Outage alerts sent from your email address
- Your company name in the sender display
- Your support URL in the alert footer
White-Label Tier Requirements
Full white-label branding is available at Tier 2 ($1,000/month) and above. Tier 1 partners ($250–$999/month) operate with co-branded interfaces. See the tier structure for full details.
Ready to Brand Your Email Stack?
Apply for the Brand Partnership tier or book a partner call to walk through requirements, branding assets, and onboarding timeline.
